Christina Ibanez

UX Research + Design

DESIGN SHAPES CUTURE

Two years into working as an international development professional I realized that I wanted to make my impact as a UX designer creating new tools to enhance people power to subvert and solve systemic issues. 

Since then, I have translated my extensive qualitative research experience used to inform program strategy and design into creating digital experiences that keep users in the drivers seat of their experience, empowers them to achieve goals, and is centered on protecting and promoting human rights.

Skills
Tools
  • User Research

  • Ethnographic Research

  • Competitive Analysis

  • Research Analysis (Qualitative)

  • Usability Testing

  • Wireframing

  • Information Architecture 

  • Persona Creation 

  • Personas, Storyboards

  • Feature Mapping

  • Process/User Flows

  • UX Writing

  • Presentation

  • Stakeholder Management

  • Meeting Facilitation

  • Cross Cultural Communications

  • Tool Agnostic

  • Sketch

  • Invision

  • Adobe XD

  • Miro

  • Snagit

  • SurveyMonkey

  • MailChimp

  • Optimal Workshop

  • HubSpot

Professional Experience

UX DESIGNER

Inclusive Global Leadership Institute | June 2019 - Current  | Denver, CO

  • Strategized and executed on defining problem by understanding user & stakeholder journey through user interviews, qualitative surveying, secondary research and service blueprinting.

  • The project is ongoing and is moving into ideation, followed by prototyping.

DIRECTOR OF BUSINESS DEVELOPMENT

MediaWorks Inc. | January 2019 - Current  | Denver, CO

  • Identifies business opportunities through referrals, networking, and cold calling.

  • Has sold $30,000 web development and digital marketing services in first 4 months.

  • Evangelizes UX tools and methodologies across the organization.

  • Manages for client relationships and advocates for client needs.

UX DESIGN FELLOW (Part Time)

General Assembly | February 2019 - April 2019  | Denver, CO

  • Over 40 hours of course work and hands on experience, developed proficiency in user research methods, experience design and iterative, design process,.

  • Designed mobile Noomus, an account reporting tool for higher education professionals, using learned methodologies. 

PROGRAM COORDINATOR (Contract)

Uni. of Denver | June 2018 - January 2019 | Denver, CO / Dharamsala, India 

  • Coordinated all pre-departure travel logistics for 14 students including visa applications, cultural awareness, financial questions and travel overview.

  • Managed program assessment research strategy and lead group of student researchers.

  • Conducted over 20 hours of interviews with ED’s of partner organizations to uncover history and experiences.

  • Created report recommending program design to bolster sustainability and relational equity.

  • Managed all in-country relations (vendor, program affiliates, fixers).

DIGITAL COMMUNICATIONS STRATEGIST (Contract)

Women's Regional Network | August 1017 - August 2018 | Remote

  • Designed and implemented digital communications and brand strategy.

  • Conducted qualitative data analysis on one-on- one interviews and surveys to measure member engagement and developed recommendations report.

  • Developed and managed strategic editorial campaigns to engage targeted audiences and exceeded set goals.

  • Created content for website, brochures, white papers, social media, reports, and email campaigns.

INSTITUTE FACULTY + RESEARCH ASSISTANT (Contract)

Inclusive Global Leadership Initiative | June 2016 - August 2017 | Denver, CO

  • Conducted social media research measuring women’s participation in mass non-violent movement internationally.

  • Analyzed findings and created research report.

  • Presented research findings to high-level stakeholders driving funders to invest in further research on women.

  • Facilitated workshop session with 16 international women activists and conceptualized a knowledge base on strategies and tactics based on participant experiences.

Education

2016

2014

M.A, INTERNATIONAL STUDIES

Korbel School of International Studies, University of Denver

B.A, INTERNATIONAL STUDIES

Florida International University ​

Let's get coffee. 

Denver, Colorado

cmibanez1@gmail.com 

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© 2019 by Christina Ibanez